Responsible gambling
At Lucky Capone Casino, we prioritize responsible gaming practices to ensure a safe and enjoyable experience for all our players. Our platform is designed to promote healthy gambling habits and provide tools to help you manage your betting.
Deposit Limits: Set daily, weekly, or monthly limits from £10 to custom amounts. Changes take effect immediately for reductions, 24-48 hours for increases.
Loss Limits: Daily, weekly, or monthly loss caps to control your spending.
Wager Limits: Maximum bet amounts can be restricted per session or period.
Session Time Limits: Set maximum playing time per session (e.g., 30 minutes, 1 hour, 2 hours), automatic logout when limit reached.
Reality Checks: Pop-up reminders every 15, 30, or 60 minutes showing your total time played and net wins/losses.
Take a Break / Time-Out: Temporary account suspension for 24 hours, 48 hours, 1 week, or 1 month. Account automatically reopens after period.
Self-Exclusion: Permanent or long-term exclusion (6 months, 1 year, 3 years, 5 years, or lifetime). During exclusion, your account is blocked and cannot be reopened.
Cooling-Off Period: 24-hour mandatory waiting period before removing or increasing limits.
These tools are accessible in the "Responsible Gaming" section of your account settings or by contacting our support team. We encourage you to use these features to maintain a healthy balance between entertainment and responsible gaming.
Additionally, we provide links to international support organizations:
- GamCare (UK): 0808 8020 133
- BeGambleAware (UK)
- Gambling Therapy (International)
- Gamblers Anonymous (International)
- National Gambling Helpline (UK)
Please note that Lucky Capone Casino is not registered with GamStop, as we operate under a Curaçao license. UK players seeking GamStop protection should use UKGC-licensed casinos.
Remember, responsible gaming is everyone's responsibility. We are here to support you in maintaining a safe and enjoyable experience at our casino.